Apple’s timeline for addressing its SMB problem is completely unacceptable. It only resolved the problem in one directory somehow…. We also see some files that are opened with Write + Read access – this is to be expected when people are working off the server. Can you share details about your Synology RAID? Since these providers may collect personal data like your IP address we allow you to block them here. Are you seeing this issue with applications that officially support opening/saving to network shares? Enable SMB debug logging: For SMB windows file sharing, you need to select a user for activation. Companies that use macOS file sharing had to resort to rolling back their OS or using AFP. Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. Start a packet capture, replacing BSDName with the interface you are using (en0, en1 etc) So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. Can you try disabling notifications in the nsmb.conf file and let me know if Finder’s behavior changes? 3. Like non-Adobe applications? For 10.13, can you try disabling FileIDs (in Please be aware that this might heavily reduce the functionality and appearance of our site. disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted)…fairly easy solve although it takes away functionality somewhat from the users that like the column preview. If not, can you post back with more details and explain? Fortunately, there are ways to mitigate this problem. Please post back if you have any other issues. I did try that last step in the comment reply to Paul Major, but have not tried terminal or a 3rd party finder alternative. First, and both crudest and simplest, is to force your Mavericks Mac to use SMB instead of SMB2. @richard.glaser, 2. Otherwise you will be prompted again when opening a new browser window or new a tab. I experienced no issues on my own Mac which runs Mojave client (upgraded from Sierra to High Sierra and then to Mojave) and therefore I were not suspicious at first. https://support.apple.com/en-us/HT202013, 4. Thanks again for the super detailed explanation and reproduction steps. You cannot activate SMB Windows file sharing because the user is grayed-out. Instead of the normal 100MB/sec transfer speeds I typically see between my Macbook Pro and my Synology NAS on a gigabit (wired) network, I was seeing something closer to 30MB/sec.Turns out I’m not the only one with this issue. Due to security reasons, you cannot use the same password for both your Mac and iCloud anymore. Hi @ll with the final release of 10.13. Here is the Microsoft Case number: 115110913354757. Then if I go into the file and modify it, save it. Do you have the Apple Case # so that we can also run this up the chain via our Apple Engineer? In our guide, we are going to use the screenshots from our Synology NAS. For some folders, I can rename them to my heart’s delight. ; Possible Solution: The group in question had a 3-directory deep structure for user home directories. This site uses Akismet to reduce spam. macOS Catalina problems during installation isn't as rare as you think, and there are a few ways to fix the issue. It appears there are some adjustments to be made client side for windows clients but none of this exists to my knowledge for mac clients. If you do not want that we track your visist to our site you can disable tracking in your browser here: We also use different external services like Google Webfonts, Google Maps and external Video providers. If this happens disconnecting and reconnecting back to the share seems to clear it, but its a pain in the ass. disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted…fairly easy solve although it takes away functionality somewhat. If the fix is causing other issues or lack of SMB connectivity, and you need to reverse it – simply delete the /etc/nsmb.conf file with this command. macOS has supported a wide range of file sharing services over the years, including SMB, NFS, FTP, WebDAV, and its own proprietary Apple Filing Protocol, AFP. I thought this setting looked fine, since I saw others on the web using same ACL. We didn’t test against Synology, but a Microsoft Server 2012r2 and Qumulo which is a scale-out NAS http://qumulo.com/. On an SMB1 server, enabling signing can affect performance. Our machines are not bound to Active Directory. While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). This seems to be the cause of the problem. Thanks. Capture a packet trace using Terminal on your Mac https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. If so, great. Now if I can just keep Chrome and Safari from randomly crashing . https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html. I have submitted a support ticket with Synology yesterday and am still waiting to hear back. Ive tested this by using spacebar preview and observing server side the file unlocked after this amount of time. If you have not already done so, read through the getting help section. Great, glad to hear it. The fix is specific to the operating system bug, is only included with macOS High Sierra. This is how I solved the SMB file sharing problem on my Mac running Sierra. I had a few questions regarding the behavior on 10.13: 1. Reversing The Change This sounds like its specific to the SMB protocol of Macs, not sure if there's a solution for that yet, but its already been fun exploring MacOS, Adobe InDesign and Windows Server Data Deduplication, finding out its pretty much a disaster! It doesn’t forcibly remove it from existing accounts, but if you turn it off, you can’t turn it back on. getfacl /mnt/MyShare I cannot replicate the issue using macOS 10.2.6 with a Windows 2008 R2 SMB share. owner@:rwxpDdaARWcCos:——I:allow You can see the SMB dialect negotiation in the Wireshark trace but I'm not quite sure how to find that in the Mac's console log. This may also affect the behavior you are describing with column view, so if it does resolve the file locking behavior you may want to test that as well. Packet signing for SMB 2 or SMB 3 connections turns on automatically when needed if the server offers it. We may request cookies to be set on your device. Id say this is a bug. Would save it as a hidden file. 4. Thanks for sharing, can you share configuration and specifications? SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. Choosing a new password for your local account on your mac different to your iCloud account will fix that SMB Windows file sharing is not working on Mac after upgrading to macOS 10.13 High Sierra, macOS 10.12 Sierra, Mac OS X 10.11.3 El Capitan or setting up a new Mac or MacBook via iCloud before Mac OS X 10.11.4 El Capitan. printf “[default]\nsigning_required=no\n” | sudo tee /etc/nsmb.conf >/dev/null it’s containing folder). However, I have seen issues like this before, which are usually linked to Windows permissions. We just experienced similar problems when upgrading from OSX v 10.9.5 to OSX v 10.11.6 etc. Windows on the other hand won’t do anything to any file with an open file handle. By default the file does not exist on a fresh install of OS X/macOS. Perhaps someone having the problem will run Wireshark and report that. I have the same problem on my EMC fileserver. – therealmarv Nov 24 at 16:50 @therealmarv It's vfs_fruit you're talking about, and that won't make SMB fly on Macs on 10gigE or faster network. If so, you can directly contact me on MacAdmin slack and send me the files. Fixing SMB Windows file sharing not working_cannot connect to iCloud. This is a big problem, as Spotlight’s search functionality is not supported when Macs connect to NAS devices or Windows servers through SMB. sudo sysctl -w net.smb.fs.loglevel=0. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. I have had the same issue as you, and I ended up setting the following auxillary parameters for the SMB service: This did the trick for me, and I am not experiencing issues renaming or deleting directories anymore. I will forward the configuration information to Apple Enterprise support. Are you seeing the issue just using Terminal on macOS? sudo sysctl -w net.smb.fs.loglevel=15, 3. Use Onyx to fix problems in permissions but first found if you Click “Create New” UUID ( Preferences/Users unlock first, then right click user Advanced Options) then boot into recovery, run Terminal “password reset” then tick Clear ACL’s it works better. I have now figured out the cause of the problem in my case. I’m going to be testing High Sierra as soon as I possibly can. Click to enable/disable Google Analytics tracking. The last major holdout is files are held once closed for ~20 minutes. 2. We’ve notified Apple and Microsoft about the issue. I’ve also been having the issue with Adobe apps saving documents that are hidden and would like to get to the bottom of this…. https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Update – it did not resolve the issue fully. The instructions in this article apply to macOS 10.13.3 and earlier. These files opened in Read only mode are not an issue on a server running a Unix-type operating system. Thanks Richard – it’s frustrating that Apple are pretty much EOLing macOS Server (basically turning it into Profile Manager.app) and yet we have so many issues working with 3rd party server platforms. Level-1: root of the CIFS share. We will post more details, after we have done some more in-depth testing. SMB always uses the RSS-capable network adapter over the non-RSS network adapter even when the RSS network adapter is slower. Finally, the user activated for SMB windows file sharing on your Mac. Under macOS Mojave, High Sierra, Sierra, El Capitan or Yosemite, users should use SMB 2 or SMB 3 as protocols to connect to the server. This is a wellknown problem with mac os - for years. 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). Hi, Unmount the share and stop the packet capture With some other folders, I get 1 chance to rename a folder by clicking twice or right-clicking. Any reason why myself and our Mac users would still be having this issue? So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs. Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances. Nor can you do anything to any folder directly above this file (e.g. We need 2 cookies to store this setting. I tried it several times. I know that our sys admins have opened this with Apple (I do not have radar info), and I believe Nasuni has also opened a bug with Apple. If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. When prompted for a password, enter the one for your administrator account. Turn off packet signing for SMB 2 and SMB 3 connections Thanx, Chris. Any fix yet? I was able to track it down to a corrupted preference file. We are experiencing a problem with our users being unable to move / rename / delete folders and files on the server when connected via SMB from a Mac. everyone@:————–:——I:allow. Have observed through windows open file utility that when a user traverses into a directory the directory is considered locked but when they back out it indeed unlocks right away.